Considering it our priority to serve the offshore as well as native clients with the best solutions, we have finalized our plans for setting up the Offshore Captive Service Centres for more clients. It is our next step to deliver excellence for remote clients, after opening up our branch office in the USA as Multidots.Inc.
An initiative to dedicatedly work for our Prominent Clients!
Captive Service Centres are specifically developed to imitate the operating and servicing environment of client site non-domestically so that their expectations can meet up without sidelining anything they want. So, it’s more like an extended office for our long-term clients.
In the process of thriving to configure advanced infrastructure and trying to satisfy your project requirement, we are set up the resources with dedicated bandwidth, connectivity, IP telephony, communication lines, live monitoring systems, and excellent support mechanism.
Multidots believe in cent-percent customer and work satisfaction. Hence, we are considering this captive centre to be our practical implementation for ensuring the same. Precise and timely work, with no compromise at the quality level, will be our core policy as always.
A Quick Look at Our Current Captive Development Centre
An exclusively-set office is dedicated to serving as the captive development centre at Multidots from last 12 month. We can sense the success of this experiment already as our client is satisfied and has decided to extend the contract till 2019, for a period of 3 years.
We had engaged a highly proficient team of 12 specialised technocrats. This team involved Salesforce Commerce Cloud (formerly called Demandware) developers, Software Quality Analysts, and front-end developers which were also experienced in native mobile app development and front-end web application development.
How will it be an Advantageous for you?
Being a cost effective, high-quality service provider, Multidots is always been on the top of clients’ favorite lists. Though, it is always difficult to stay timely because of the dynamic requirements we receive.
To cope up with the same, we thought of providing the dedicated services to some of our highly-prestigious long-term clients. For this, a well-planned set of required technological resources and an offshore office is configured for them. In the same row, we work to design a workable environment, specific to the project. As our developers, QAs and designers will be fanatically working on a specific project of yours; there won’t be any chance of quality degradation or timeline issues.
Thinking of it as a great idea been accomplished?
Talk to Multidots and hire us for your project as a dedicated service provider.