The Multidots Global Services Privacy & Security Policy

The intent of this Privacy and Security Policy is to notify about the practices followed by Multidots Solutions Pvt. Ltd. (herein “Multidots” or “We”) with respect to the collection, usage, and disclosure of personal information that we receive from visitors of our website (collectively, the "Site").

This is critically important to us and we believe it is important for our patrons to understand the types of data we collect about them and how it is used. This Privacy Statement only applies to the information captured on our websites while visiting the Sites. Multidots is committed to protecting the privacy rights of its website visitors. It is also committed to comply with global regulations regarding the use of your Personal Data.

By definition, “Personal Data” means personally recognizable information that can be used to identify a visitor directly or indirectly. The data could be names, identification numbers, locations or addresses, payment details, email addresses or information related to physical, genetic, economic, physiological cultural or social identity of the visitor.

The following Privacy Policy sets forth the principles Multidots follows when visitors to our website share Personal Information.

Collection and Use of Personal Data

Data Collection

We collect Personal Data that visitors provide through registrations for knowledge sharing activities or downloads and also requests for information about our services. We also collect various aggregated tracking information through user activities to enable us to offer personalize experiences by understanding the needs of the audience and its demographics.

Data Usage

The Personal Data thus captured is used exclusively by Multidots and its affiliated companies to offer enriched user experiences.

  • Assess the needs of visitors to determine suitable services
  • Send participants the requested service information
  • Respond to customer service requests
  • Send newsletters & other promotional communications
  • Respond to queries
  • Improve our website and marketing efforts
  • Conduct research and analysis
  • Support recruiting activities

As a bottom-line, Multidots will only use Personal Data where mandatory and only for the purpose it is collected as authorized by the users.

In accordance with the applicable international regulations, including the EU General Data Protection Regulation (herein, “GDPR) all visitors can opt out of any automated communications received at any time from us. Also, in sync with the guidelines of the international legislation, Personal Data is never collected from children under the age of 13 without the knowledge of the guardian.

Data Storage

Personal Data is collected, stored and processed in order to better customize our products and services. Personal Data, may be transferred, stored and processed outside of the country of capture. The data may be stored in our systems for as long as necessary even after services to the visitors are discontinued, but no longer than 5 years. Information can be updated at all times by choosing ‘Correcting and Updating Personal Information’ section.

Multidots will take reasonable steps to ensure that the data captured is secure and protected in accordance with its Privacy Policy.

Visitors may choose to not submit Personal Data on the Multidots websites. We may then not be able to provide certain services to such patrons.

Disclosures

Disclosure to Third Parties

We may make certain Personal Data available to strategic third-party business partners. In these cases, Personal Data will only be shared to provide or improve our services and advertising as permitted by the law. We do not sell, rent, share or trade your Personal Data with any third party.

Disclosures That May Be Required by Law

We may be required to use and disclose your Personal Data to comply with legally-mandated reporting, disclosure or other legal process requirements.

Correcting and Updating Personal Information

We offer settings to help visitors control and manage Personal Data by commencing the following actions.

  • 1
    Delete data
  • 2
    Amend data
  • 3
    Object to or restrict the use of the data
  • 4
    Right to Access and usage of data

Visitors can request us for a copy of your Personal Data that you provided in a machine readable form. You may access, request deletion, and correct your personal data by writing to us at privacy@multidots.com , Subject: ‘Personal Data’ and Multidots will reply to your request, by e-mail. We will answer to your request within ten days.

In addition, website visitors having any grievances regarding Multidots, can address their complaints to privacy@multidots.com . Multidots will try to resolve all justified complaints in good faith.

Technologies Put to Use

Multidots uses automatic data collection tools on its websites, such as embedded web links and third party GDPR compliance tools. These tools capture standard information related to browsers and the website from which the visitor landed on our website as well as the IP addresses and the click stream behavior of the users.

Collectively, these tools help to make visits to our websites easier, more efficient and more valuable by recognizing the users upon their return and offer personalized experiences.

Tracking Usage

Multidots uses industry standard web site tracking software to automatically capture user traffic patterns and other technical details. This information may include user domain, browser details, search history, page visit history and the amount of time spent on our website, but may not be limited to this.

We do not associate this information with data about individual visitors. We derive analytics of usage statistics classified by domain names, browser types and MIME types.

Security Procedures

Multidots follows industry standard physical & technical security measures, and administrative controls and procedures to protect user data during transmission and after receipt as well. We host our websites in a secure server environment using firewalls, password protection systems, intrusion detection systems and other technologies to avoid breaches and unauthorized accesses.

Our security and privacy policies are reviewed and enhanced periodically to ensure that only authorized users have access to the data captured on our systems.

Third-Party Websites and Services

Multidots web sites may contain links to other third-party web sites, products and services (collectively, "Linked Sites") for the convenience of the visitors. Multidots is not responsible for the contents or privacy practices of any Linked Site.

We encourage visitors to review the privacy statements posted on the linked sites visited.

Notification of Privacy Statement Changes

Multidots reserves the right to change this Privacy Statement. Changes to the Privacy Policy will be notified by Multidots through the Company’s websites at least thirty business days prior to the change taking effect. Only the current Privacy Statement is deemed effective.

Privacy Choices

Visitors to the Multidots websites reserve various rights related to personal information.

Review and correct Personal Data and preferences
Opt-out of email communications
Submit requests to opt-out of phone and digital marketing

Regulatory Compliance

Multidots has taken measures to comply with applicable international regulations which govern the use of Personal Information, including GDPR.

Read the Multidots Commitment Statement Here

No Unlawful or Prohibited Use

Visitors will warrant to Multidots that they will not use the Company’s websites for any purpose that is unlawful or prohibited by these terms, conditions and notices. The Company’s websites will not be used in any manner that could damage, disable, overburden or harm the websites or interfere with any other party's use and experience of the Multidots websites.

Trademarks

The names of companies and products mentioned within the website owned and operated by Multidots may be the trademarks of the respective owners.

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